Business success, who does not want to? Everyone who runs a business will want success. For this reason, here are six things you must measure in business to achieve a successful business.
1. Measure Customer Satisfaction
Customer satisfaction is the only six step measure that will connect you to the relevance of your work. If the customer is not satisfied, then everything we do will be in vain. Because customer satisfaction is very closely related to the success of the business being run.
2. Measure Employee Satisfaction
Employee satisfaction is an outstanding driver of every performance result. If an employee is unhappy or their demands are not met, then it is difficult for them to care about organizational performance.
3. Measure Cash Flow
Cash flow is the most important aspect in business. Maintaining a smooth financial flow requires structuring almost every aspect of the business, from managing accounts receivable, to …